Most companies have no consistent approach to handling their leads. If you're lucky, the people on the ground are diligent and effectively organize their time to make sure that every potential customer is always being moved to the next stage of your sales process.

More likely, you use an ad-hoc system of post-it notes, spreadsheets and personal systems and rely on your sales team to accurately report their activities

Take Control

Print MIS offers a purpose built module designed to assist sales representatives in conveying potential order descriptions to estimators for price generation.

Integrated with Print Estimating the Sale Enquiry module complements the sale process by allowing for a rapid response to sales leads and an automated sales force/process.

Benefits of Sales Enquiries in E Pro

• Allows centralization of enquiries from a single commercial centre
• Full visibility of all outstanding quotes
• Full reporting on all prospects and competitors
• Ability to assign enquiries to appropriate estimators according to skills
• Facility to route enquiries to the best commercial centre to estimate
• Measurement of sales person performance
• Does not require skilled Estimators to key in basic information
• Help fill low capacity with ability to look back through outstanding / declined enquiries for a period and concentrate on converting them
• Identify prospects who constantly ask for pricing without ever placing an order
• Awareness of which product types win or lose business and why
• Better understanding of which competitors are winning business

In addition to the main application, the following modules are available:

• Track status of outstanding inquiries
• Attach files to the enquiry to help the estimating process
• Update the possibility of conversion for forecasting