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Methods & Currency Accepted
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For convenience the following means are accepted as payment methods:
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Credit Card via Telephone
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You are welcome to phone us with the order and your credit details for payment at
the time of placing your order.
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Direct Deposit
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Print Management Information Systems (P.M.I.S) is happy to accept payments made
directly to our bank account via funds transfer. Please state the invoice number
as the payment reference to avoid delays.
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Cheque or Money Orders
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P.M.I.S is happy to accept either business or personal cheques & money orders
made out to P.M.I.S.
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Notes:
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If you are looking to make a payment against software purchased from P.M.I.S, kindly
ensure that the payment is in the currency as specified on the invoice. Currently
we accept Pound Sterling (GBP)
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Any data populated in the trial version may be transferred to the ‘live’ system
should you wish to retain any configuration
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Delivery:
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Once you have purchased your product from P.M.I.S and the payment has been processed.
You will receive an email containing:
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Account Manager contact details
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Installation requirements (if applicable)
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Configuration documentation
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You are requested to complete any information requested and email or fax back to
P.M.I.S to avoid unnecessary delays. If in any instance you are unable to supply
the information requested, kindly contact your Account Manager at your earliest
convenience.
If you paid by Credit Card or via BACS, please note that the delivery is not instant.
The process can takes 3-8 business days for the payments to clear.
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Internet Delivery
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Software is typically delivered to you by internet download only (DVD upon request).
P.M.I.S endeavors to complete the software installation within 14 business days
from the date of purchase (invoice date). However this may vary from customer to
customer depending upon their availability and exact software requirements in which
instances your designated Account Manager will notify you in advance.
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Courier Delivery
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In an instance where an internet connection is unavailable P.M.I.S will on request
ship out a DVD with the installer files for the software. Delivery should be expected
between 3 to 10 workings days dependent upon region.
Whilst all care is taken when packaging goods, should your package be damaged during
transit please advise us by calling +44 (0) 203 371 0125 or +1 (203) 702 0638 within
2 working days of receipt.
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Refund & Return Policy
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P.M.I.S stands behind the quality of its products and services. If you are not 100%
satisfied with your purchase from us, simply contact Customer Support within 30
days from the invoice date and we will refund the full price of the product(s) in
question, excluding:
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Remote or onsite training fee
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Note:
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P.M.I.S will offer you a refund based on your original method of payment, P.M.I.S.
does not entertain any return or refunds after 30 days from the invoice date unless
specified in writing by P.M.I.S.
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Cancellation Terms
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Notification of order cancellations must be sent, in writing to P.M.I.S. Cancellations
will be accepted up to 30 days from the invoice date less a 10% administration charge,
bespoke development and training fees (if applicable).
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