Print MIS Integrations and AIfor Connected Print Workflows.
Connect ePRO with the systems surrounding your print operation — and introduce AI inside the workflow itself.
Two forms of integration. One objective.
- 01
PrintMIS supports selected integrations for accounting, payments, shipping and external business systems.
- 02
We are also introducing AI into ePRO in phases, beginning with print estimating.
Around the Workflow, and Inside It.
Connect ePRO With External Systems
Move selected information between ePRO and the accounting, payment, shipping, customer and supplier systems used around your print workflow.
Introduce AI Inside ePRO
Use AI within the operational workflow itself, beginning with estimating and extending in controlled phases.
These are different forms of integration, but they serve the same objective:
Reduce disconnected work while keeping the print business in control of its data, processes and commercial decisions.
AI-Assisted Estimating Inside ePRO.
Estimating is the first ePRO workflow being extended with AI. This is separate from the standalone AI Print Estimator: it is AI-assisted functionality being developed specifically for the established estimating environment inside ePRO Web-to-Print MIS.
The existing ePRO estimating engine remains at the core, providing the production, costing, pricing and margin structure behind the estimate.
AI assists the estimator. The business retains control of the final specification, production route, selling price and commercial outcome.
Reference Past Jobs and Product Templates
The first phase uses knowledge already held within ePRO. Instead of beginning every estimate from a blank screen, the estimator can use relevant historical work or an existing template as the starting point.
When preparing an estimate, ePRO AI can help identify relevant:
- Previously produced jobs
- Established product templates
- Existing estimating structures
- Comparable specifications
- Known production routes
Reference what you already know. Estimate faster. Maintain control.
Create Custom Estimates and Compare Multiple Presses
The second phase extends beyond historical jobs and established product templates. ePRO AI will create custom estimates for new print requirements and compare the work across multiple presses.
Different production options can be considered according to factors such as:
- Press suitability
- Material requirements
- Production method
- Running time
- Setup requirements
- Production cost
- Selling price
- Gross margin
Create the estimate. Compare the presses. Review the options.
Undisclosed
The next stage of ePRO AI development will be revealed separately.
What we can say about it now:
- Estimating is the starting point, not the limit of the wider AI strategy
- Each capability arrives inside a defined print workflow
- The rollout stays phased rather than presented as a generic AI feature
Estimating is where this begins. It is not where it ends.
Gross Margin Protection.
AI-assisted estimating should not come at the expense of commercial control.
An optional minimum gross-margin rule can operate as a hard pricing safeguard. When enabled, the estimate must protect the minimum gross margin defined by the business — so the company can use AI assistance while maintaining its own commercial rules.
AI can assist the estimate. It does not decide what margin the business should accept.
Intelligence Is More Useful With Structure Around It.
AI becomes more useful when it operates within a controlled operational environment.
ePRO already contains the structures required to manage:
- Customers
- Products
- Print Specifications
- Materials
- Presses
- Production Processes
- Finishing
- Outsourced Services
- Costs
- Pricing Rules
- Markups
- Gross Margins
- Jobs
- Purchasing
- Inventory
- Delivery
- Invoicing
The purpose of AI integration is to work with these established structures — not to replace them with an ungoverned answer from a general-purpose chatbot.
The estimator remains responsible for reviewing the job and approving the commercial result.
Connect the Systems Around the Print Workflow.
ePRO can connect selected print-management activity with third-party systems used for accounting, payments, shipping and fulfilment.
Integration availability, direction, configuration and scope are confirmed during discovery.
QuickBooks Online
Connect invoice activity with the accounting workflow.
Intended to reduce unnecessary duplication between print operations and finance, while retaining control over what is transferred.
The agreed scope may include elements such as:
- 01Customer information
- 02Invoice information
- 03Invoice descriptions
- 04Customer purchase-order references
- 05Work-order references
- 06Tax information
- 07Export status
- 08Transfer history
The exact records and transfer behaviour are defined during implementation.
Stripe
Support card-payment workflows.
Stripe may be used in conjunction with web-to-print or other approved payment requirements, depending on the implementation.
Payment handling should be configured around:
- 01The point at which payment is requested
- 02Whether payment is required before production
- 03The customer or storefront involved
- 04The value passed for payment
- 05The status returned to ePRO
- 06Failed or incomplete transactions
- 07Refund and reconciliation requirements
Integration scope is confirmed before implementation.
GoShippo
Connect shipping and fulfilment with carrier services.
The required shipping workflow depends on the carriers, countries, services and delivery process used by the business.
GoShippo may support workflows involving:
- 01Shipping rates
- 02Carrier options
- 03Delivery services
- 04Shipment creation
- 05Labels
- 06Tracking information
- 07Customer orders
- 08Completed jobs
- 09Warehouse releases
Carriers, countries and services vary by implementation.
Extend Supplier Sourcing Beyond Your Existing Records.
ePRO already allows users to create supplier RFQs when print, materials or specialist processes need to be outsourced.
Connection with the Print Supplier Network is intended to extend that workflow beyond the suppliers already stored within an individual ePRO system. When additional capability, capacity, location coverage or competitive pricing is required, a structured RFQ can reach a wider pool of print suppliers.
Existing Suppliers + Connected Supplier Network
The business can continue working with its established suppliers while extending its sourcing reach when necessary.
Explore the Print Supplier NetworkConnect ePRO With Your Wider Technology Environment.
Some print businesses require connections beyond standard integrations.
APIs and custom integration can be considered for requirements involving:
- Customer Intranets
- Corporate Procurement Portals
- External Storefronts
- Supplier Systems
- Accounting Applications
- Shipping Platforms
- Payment Providers
- Single Sign-On
- Customer Databases
- Reporting Platforms
- Internal Business Applications
A custom connection should begin with the business workflow — not simply with the availability of an API.
The first question is not
Can the systems connect?
The first question is
What operational result should the connection produce?
AI Inside. Integrations Around.
- 01Customer or External System
- 02Storefront / Estimate
- 03AI-Assisted Estimating
- 04Approved Quote
- 05Job
- 06Production / Purchase / Stock
- 07Delivery
- 08Invoice
- 09QuickBooks Online
Supporting connections:
Stripe
Payment
Storefront or Customer Transaction
GoShippo
Shipping
Job, Order or Warehouse Release
Print Supplier Network
Supplier Sourcing
RFQ and Outsourced Requirement
AI operates inside the ePRO workflow. External integrations connect that workflow with the systems used around it.
Define the Workflow Before Connecting the Systems.
Every integration should begin with a clear operational requirement. During discovery, we establish:
- 01
Systems
Which applications need to connect with ePRO?
- 02
Records
Which customers, estimates, jobs, purchases, deliveries, invoices or other records need to move?
- 03
Direction
Does information move into ePRO, out of ePRO or in both directions?
- 04
Source of Truth
Which system owns each record when information differs?
- 05
Timing
Does the integration need to operate in real time, on demand or through scheduled transfer?
- 06
Trigger
Which event causes the information to move?
- 07
Exceptions
What happens when required information is missing, rejected or duplicated?
- 08
Security
Which users, systems and credentials are permitted to access the connection?
- 09
Testing
How will the workflow be verified before it reaches the live environment?
- 10
Support
Who is responsible for monitoring and resolving integration failures?
A short but disciplined discovery process prevents a technical connection from creating an operational problem.
AI Implementation Also Requires Preparation.
AI can only assist effectively when the underlying operational and commercial structure is understood.
For ePRO AI estimating, the relevant areas may include:
- Quality of previous job records
- Product-template coverage
- Material records
- Press and production configuration
- Cost rates
- Pricing rules
- Markup structure
- Minimum gross-margin requirements
- User permissions
- Estimate approval responsibility
The objective is not to surrender estimating judgement to AI.
It is to give the estimator a faster and more informed starting point.
Seven Rules We Connect By.
- 01
Business Process Before Technology
The connection should solve a defined operational requirement.
- 02
Controlled Data Movement
Only the necessary records and fields should move between systems.
- 03
Clear Ownership
Each record should have an agreed system of origin and source of truth.
- 04
Human Approval Where Required
Pricing, margin, supplier selection and other commercial decisions should remain subject to the appropriate controls.
- 05
Visible Exceptions
Failed transfers and incomplete records should be identifiable rather than silently ignored.
- 06
Phased Implementation
Complex connections should be introduced and tested in controlled stages.
- 07
Realistic Scope
Integration depth varies by system, workflow and implementation. Availability does not mean every possible function is included automatically.
Frequently asked questions
Which external integrations are available?
Available integrations include QuickBooks Online, Stripe and GoShippo. APIs and custom integration can also be considered for additional requirements.
Is AI another third-party integration?
No. ePRO AI is intelligence being introduced within the ePRO workflow itself. QuickBooks Online, Stripe and GoShippo are external systems connected to ePRO.
Where is AI being introduced first?
The first ePRO AI workflow is print estimating.
What does Version 1.0 of ePRO AI do?
Version 1.0 helps reference previously produced jobs and established product templates when preparing a new estimate.
What does Version 1.1 add?
Version 1.1 extends the capability to create custom estimates for new print requirements and compare the work across multiple presses.
Does AI replace the print estimator?
No. Think of AI as a print estimator's apprentice. The estimator retains responsibility for reviewing the final specification, production route, costs, price and commercial outcome.
Can AI protect gross margin?
An optional minimum gross-margin control can operate as a hard commercial safeguard within the estimating process.
Is ePRO AI the same as the standalone AI Print Estimator?
No. The AI Print Estimator is a separate product for businesses requiring estimation only. ePRO AI is being introduced across the Web-to-Print MIS.
Are integrations included automatically?
No. Integration availability, setup, data flow and workflow scope must be confirmed during discovery.
Can ePRO connect to our own application?
APIs and custom integration can be considered for customer portals, intranets and other business applications, subject to technical and workflow discovery.
Will AI extend beyond estimating?
Estimating is the first workflow. Further stages will be introduced and disclosed as the phased ePRO AI strategy develops.
Connect the Systems Around the Workflow. Introduce Intelligence Within It.
Connect accounting, payments, shipping, suppliers and external applications. Introduce AI into estimating without removing commercial control. Build a more connected print operation around ePRO.
The connection should produce an operational result — not just prove that two systems can talk.